After receiving the products in our store will be delivered within 24 hours (to Spain, 3-5 days to othe countries).
* No shipments or Thursday or Friday (or before holidays) are performed if there is any difficulty in the final delivery.
Shipping costs include management, packaging, handling and shipping. Shipping charges are fixed per order regardless of the number of units requested (for 3 or more units on the same order, free transport), which recommend concentrate more units.
Returns made within 24 hours of receiving the product will be accepted. The refund will only be accepted by AntibodyBcn by external defects in the product, with its original packaging, accessories and without having been used. Prior notification shall also be required, by contacting us via email or phone, to take care to accept or reject the return.
In case of return, transport costs will be at our account.
No returns will be accepted:
-Pedidos Confirmed and discontinued products.
'Not to respect the product specifications indicated in the technical sheet (conservation, handling, application, etc)
Products obtained of personalized services (production, synthesis, ...)
Exempted all products to be used under the technical specifications not work correctly. In this case we shall consider the case for econtrar detect the problem and a solution.
Storage and shipping:
We keep your products in optimum condition from receipt to delivery. For this we have Refrigerators, Freezers -20 and -80, and liquid nitrogen.
According techniques shipment of products specifications, these are sent:
- Ambient temperature: shipping with standard packing.
- Refrigerated (4-8 ° C): Shipments packs.
- Frozen (-20): Shipping with dry ice or -20 accumulators.